Eerste Sweelinckstraat 9h Next to the Albert Cuypmarkt
Reviews and Ratings
Feedback from previous guests about their experience.
56%
enjoyed the hotel and would happily stay again
5.6/10
Guest rating
Rooms
5.6
Location
8.8
Service
7.2
Dining
8.4
Guest reviews
5.6/10
based on 6 reviews
7.8
7.8/10 based on 1710 reviews
Rowan
United Kingdom,
February
2025
5.6/10
I had a mixed stay at the Amsterdam Canal Hotel. The beautiful canal views and friendly staff made for a cozy atmosphere, but I faced challenges with room cleanliness and maintenance during my visit. Overall, it's a picturesque spot with potential, but there are areas that could use improvement. 🛶😊
Rooms
6.0
My room had stunning canal views, but it was cramped and lacked some privacy in the bathroom. The bed setup with two single beds pushed together was uncomfortable due to a noticeable gap. It didn't feel as clean as I had hoped, either.
Service
7.0
The staff were welcoming and attentive, eager to assist with any needs. However, my experience with housekeeping was disappointing, as my room wasn't adequately cleaned during my stay.
Location
9.0
The location was excellent, close to the Museum District and within walking distance of many attractions. It was perfect for exploring the city's art and culture.
Dining
8.0
Breakfast offered a pleasant variety of options, and I appreciated the personalized service from the staff. The complimentary happy hour with snacks was a good touch after a day of sightseeing.
Facilities
Jennifer
United Kingdom,
January
2025
6.0/10
While my stay at Amsterdam Canal Hotel had its highlights, such as the beautiful canal views and friendly staff, it was marred by cleanliness issues and inadequate room conditions. The location was certainly convenient, but the overall experience was inconsistent and left much to be desired.
Rooms
5.0
I found the room to be rather disappointing, with several cleanliness issues, including hair and unwashed sheets. Additionally, the bathroom's glass encasement wasn't practical for privacy, and the decor didn't match the appealing photos seen online.
Service
5.0
The staff were welcoming and friendly, which made the initial check-in pleasant. However, my experience soured when I encountered hostility while seeking assistance later in my stay, which was disheartening.
Location
8.0
The location is one of the hotel's strong points, making it easy to walk to many attractions in Amsterdam. Its proximity to public transport was also a plus, facilitating access to various sites around the city.
Dining
7.0
The breakfast was a positive aspect of my stay, with a great selection, including freshly baked breads and made-to-order options. However, I did have to pay for breakfast, which seemed a bit steep given the overall quality of the hotel.
Facilities
5.0
Facilities were dated, and I did not appreciate the lack of basic amenities like shampoo or air conditioning. Although the happy hour with complimentary drinks was a nice touch, it did not outweigh the other shortcomings.
Mark
United Kingdom,
October
2024
5.6/10
Overall, my stay at Amsterdam Canal Hotel was quite enjoyable, with stunning canal views and a delicious breakfast. However, I did encounter some issues with room cleanliness and the unique bathroom setup, which wasn't ideal for privacy. The staff were friendly and accommodating, making the experience pleasant despite the few drawbacks.
Rooms
6.0
I appreciated the comfortable nature of the rooms and the beautiful views, though the glass partition in the bathroom compromised privacy. It was a unique layout that I wasn't entirely fond of.
Service
8.0
The staff were incredibly welcoming and eager to assist with any needs, which made my stay more enjoyable. They even provided complimentary snacks and wine during a happy hour that was quite a nice touch.
Location
9.0
The location was ideal for sightseeing, being close to trams and within walking distance of many attractions, yet still offered a quieter ambiance away from the hustle and bustle.
Dining
9.0
Breakfast was a true highlight, featuring a good array of cheeses, breads, and fresh fruit. The complimentary snacks and drinks in the afternoon were also generous and added value to my stay.
Facilities
5.0
While the hotel had many charming features, I found the cleanliness of my room lacking, as the floors were not cleaned daily and some areas felt unkempt. However, the overall ambiance of the hotel was cozy and inviting.
Ernest
United Kingdom,
October
2024
5.6/10
I enjoyed my stay at Amsterdam Canal Hotel, especially appreciating the lovely canal views and the friendly service from the staff. However, the room did have some issues, including cleanliness concerns which affected my overall experience.
Rooms
6.0
My room was cozy but had cleanliness concerns, specifically pests that caused discomfort. The amenities were decent, with a nice view and bathroom facilities.
Service
9.0
The staff was incredibly friendly and welcoming, assisting with our needs promptly. I especially enjoyed the complimentary drinks and snacks during happy hour.
Location
9.0
The hotel is ideally located near key attractions and offers stunning canal views. It was easy to access the tram for exploring the city.
Dining
9.0
I really loved the breakfast offerings, with fresh pastries and made-to-order items that started my day off right. The happy hour with complimentary snacks was a good bonus.
Facilities
7.0
The overall facilities were decent, although the stairs could be a challenge for some. The hotel’s historical charm added to the ambiance.
Victor
United Kingdom,
October
2024
5.6/10
My stay at the Amsterdam Canal Hotel was quite a mixed bag. The location was fantastic, right by the canals and close to major attractions, but the cleanliness of my room left a lot to be desired. While the breakfast choices were delicious and the staff friendly, I had issues with the check-in time and the overall upkeep of the room. Given the experience, I would rate it a 6.
Rooms
5.0
The room I stayed in was spacious, but sadly not very clean. There was dust on surfaces and a noticeable stain on the bedsheets. The lack of proper cleaning standards really affected my comfort throughout the stay.
Service
7.0
The staff were warm and welcoming, offering assistance with local attractions and providing a helpful atmosphere. However, some service gaps were evident, especially during check-in when I found the communication could be better.
Location
9.0
The hotel has an amazing location, a short walk from key sites like the Rijksmuseum. It’s nestled on a beautiful canal, making it perfect for sightseeing while being removed from the busy central area.
Dining
9.0
Breakfast was excellent, with a wide selection including fresh pastries, made-to-order items, and even unlimited options like prosecco. The happy hour with snacks was also a good addition to the stay.
Facilities
6.0
While the hotel has good touches like free refreshments at certain times, the lack of an elevator and steep stairs were a bit of a hassle. The amenities could use some attention to meet expectations.
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